How do I make a booking?
You can book a villa or hotel by searching for your destination, selecting your preferred property, and completing the payment process on our website.
Can I modify or cancel my booking?
Yes, you can definitely modify your booking, subject to availability. As for cancellations, our policy is as follows:
3 days before check-in: Full refund
2 days before check-in: 25% cancellation fee
1 day before check-in: 50% cancellation fee
Same day cancellation: No refund
Is my booking confirmed immediately?
Yes, your booking is usually confirmed immediately. In some rare cases, it may take up to a few hours. Rest assured, you'll receive a confirmation—typically within an hour—via email once your booking is successfully processed.
Are pets allowed in the villa?
Yes, pets are absolutely welcome in our villa! We understand that your furry friends are part of the family, so feel free to bring them along for a comfortable and enjoyable stay.
How do I contact customer support?
You can reach our support team via email at [Insert Email] or call us at [Insert Phone Number] for any assistance regarding your booking.